Privacy Policy

Last Updated: December 24, 2025

Company: OnSkryn, Kuwait

1. Introduction

OnSkryn ("we," "our," or "us"), a company based in Kuwait, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you register and use our Service:

• Account Information: Username, full name, email address, phone number
• Profile Information: Profile photo, address, country
• Authentication Data: Password (encrypted), device identifiers, login tokens
• Contact Information: Email address, phone number for verification and communication

2.2 Location Information

We collect:

• Real-time Location: GPS coordinates (latitude, longitude) with accuracy information
• Location History: Historical location data including timestamps
• Movement Data: Speed, heading (direction), altitude
• Geofence Data: Entry and exit events from defined geographic areas
• Address Information: Street address, city, state derived from location coordinates

2.3 Device Information

We automatically collect certain information about your device:

• Device identifiers (unique device ID, device name)
• Device type (mobile device model, operating system version)
• Connection information (IP address, network type)
• App usage (app version, installation date)

2.4 Media and Files

When you upload content through our Service:

• Photos and videos for profiles, advertisements, or documents
• Document files for verification or business purposes
• File metadata (names, sizes, types, upload timestamps)

2.5 Usage and Analytics Data

We collect information about how you interact with our Service:

• Activity logs (login/logout times, session duration)
• Feature usage and frequency
• Advertisement interactions (views, impressions)
• Performance data (app crashes, errors)

2.6 Financial Information

For users with wallet functionality:

• Wallet balance information
• Transaction history
• Payment gateway information (processed securely through third-party providers)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To create and manage your account, provide location-based services, deliver targeted advertisements, and process transactions
• Authentication and Security: To verify your identity, send verification codes, detect fraud, and manage login sessions
• Service Improvement: To analyze usage patterns, develop new features, optimize performance, and conduct research
• Communication: To send important updates, respond to inquiries, and deliver notifications
• Legal Compliance: To comply with applicable laws and protect our rights

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Cloud storage (Cloudinary), database hosting, analytics services, payment processors
• Business Transfers: In case of merger, acquisition, or sale of assets
• Legal Requirements: When required by law or valid legal requests
• With Your Consent: When you explicitly consent to sharing

5. Data Storage and Security

5.1 Data Storage

Your data is stored on secure cloud servers. We retain your personal information for as long as necessary to provide the Service and comply with legal obligations.

5.2 Security Measures

We implement industry-standard security measures:

• Passwords are encrypted using bcrypt; data transmitted over HTTPS/TLS
• JWT tokens for secure authentication
• Limited access to personal data on a need-to-know basis
• Regular security updates and patches

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access and Update: View and update your personal information through app settings
• Location Services: Grant or revoke location permissions through device settings (note: disabling location will limit app functionality)
• Account Deletion: Request deletion of your account and associated data. For detailed information about account deletion, please visit our Account Deletion Request Page
• Communication Preferences: Opt-out of marketing emails while receiving essential notifications

7. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

9. Third-Party Services

Our Service uses third-party services including Cloudinary (media storage), payment gateways, and analytics providers. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

12. Data Retention

We retain your personal information for different periods:

• Account Information: While account is active + 30 days after deletion
• Location Data: 90 days, then anonymized or deleted
• Transaction Records: 7 years (required by financial regulations)
• Media Files: Until you delete them or request deletion
• Logs and Analytics: 12 months, then anonymized

13. Consent

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use our Service.