Account Deletion Request
Follow these steps to permanently delete your SKRYN account and associated data:
Launch the SKRYN mobile application on your device and log in to your account.
Go to the Settings or Account section within the app.
Find and select the "Delete Account" or "Account Deletion" option.
Read the deletion information carefully and confirm that you want to permanently delete your account.
Complete any required verification steps (such as entering your password or confirming via email/SMS).
If you cannot access the SKRYN app, you can request account deletion by sending an email to:
tech@onskryn.com
Subject Line: "Account Deletion Request"
Include in your email: Your registered email address or phone number for verification purposes.
When you request account deletion from SKRYN, the following data will be permanently deleted:
| Data Type | Deletion Timeline |
|---|---|
| Account Information Username, name, email, phone number, profile photo |
Deleted immediately upon account deletion |
| Location Data GPS coordinates, location history, movement data, geofence events |
Deleted immediately (or within 30 days if already anonymized) |
| Media Files Uploaded photos, videos, documents |
Deleted within 30 days |
| Usage Data Activity logs, feature usage, app interactions |
Deleted immediately |
| Advertisement Data Ad views, impressions, interactions |
Deleted immediately |
| Device Information Device ID, device name, connection logs |
Deleted immediately |
| Authentication Data Login tokens, session data |
Deleted immediately |
Certain data may be retained by SKRYN for legal or operational purposes:
| Data Type | Retention Period | Reason |
|---|---|---|
| Financial Records Transaction history, payment records, wallet transactions |
7 years | Legal requirement for financial record keeping |
| Anonymized Analytics Aggregated usage statistics (no personal identifiers) |
12 months | Service improvement and analytics |
| Legal Records Records required for legal compliance or dispute resolution |
As required by law | Legal obligations |
Account deletion requests are typically processed within 30 days of your request. You will receive a confirmation email once your account has been deleted.
Before deleting your account, you may want to export or download any data you wish to keep. Once your account is deleted, this data cannot be recovered.
If you have active subscriptions, campaigns, or other paid services, please cancel them before requesting account deletion. Account deletion will automatically cancel all active services.
Please note that data shared with third-party services (such as Cloudinary for media storage) may be subject to their own retention policies. We will request deletion from these services, but final deletion is subject to their policies.
If you have questions about account deletion or need assistance, please contact Skryn:
Company Name: Skryn
Email: tech@onskryn.com
Location: Kuwait
For Account Deletion Requests: Use subject line "Account Deletion Request" or "Account Deletion Inquiry"
For more information about how SKRYN handles your data, please review our Privacy Policy.